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apta health

STEPS TO TAKE

WHAT YOU NEED TO KNOW: 

  1. Apta Concierge is your single point of customer support, and a new customer service phone number.
     

  2. You will receive an updated ID Cards and a Health Care Debit Card.
     

  3. Revive Healthcare is your preferred, no cost, virtual primary care provider.
     

  4. Apta Concierge will work with Revive Health to manage all specialty care.
     

  5. Apta Concierge will coordinate specialty care and contact you with instructions. 
     

  6. Copayments and Deductibles are waived when you work with Apta Concierge.
     

  7. You will register as self-pay for care and follow Apta Concierge’s Payment Instructions:

  • Pay for low-cost specialty provider visits using your Healthcare Debit Card, submit receipts from payment to Apta Concierge within 24 hours of payment by texting the receipt to 801-823-4324 or emailing aptacash@Apta-health.com.

  • Apta Concierge will pay in full for expensive care, such as procedures and surgery, on your behalf, prior to your date of service.
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